The power of a pencil

 Penagan Booth Before Bob Working the booth at slow time After the show

Last week we debuted our new Twist ‘n Write Pencil for kids in Chicago at a trade show called NAEYC (National Association of Educators of Young Children). Basically it was attended by about 20,000 teachers of grades k-6.  We had a pretty good idea that the new pencil would be well received at the show but had no idea of the riot it would create.  The first part of the show started Wednesday at 5:30 pm. I barely got the booth up in time while Bobby was stuck in that famous O’Hare traffic trying to get to the convention center.  When the doors opened to the show it was nice and smooth in the beginning. After about 20 minutes though when the first wave made it to our booth ( we were near the back of the convention center) it started to get out of control. Many teachers had heard about the Twist ‘n Write but never actually tried it or seen it in person. Once word got out that we were at the show we literally had a mob of teachers surrounding the booth wanting to purchase samples. At one point I was standing on my chair with 2 pencils in each hand giving a demonstration to the crowd on how to use the product. People were yelling out orders like “I want a 4-pack” or “I’ll take a case of the 2 packs”. I felt like a trader on the New York Stock Exchange. The pictures above were taken during the slow times to give you an idea of what the booth looks like.

You have to understand that this is the exact group that sees on a regular basis what happens to a child if they can’t hold a pencil properly. It sounds crazy but it turns out that if kids don’t take to holding a pencil in a comfortable manner, the tendency to “want” to write is decreased because the experience is more of a chore. As a result they write less. This is a slippery slope because if they take less notes or cannot turn in legible homework that the teacher can read then they get marked down.  Meanwhile the kid could be a genius. One teacher told us that a pencil that motivates kids to write while making it fun is the “holy grail” of educational products, its that important she said.  We said “wow”.

After the first full day of the show we completely sold out. We had our warehouse overnight double the amount from what we shipped before but it did not arrive to our hotel until 10:30 am.  Well, the show had started at 9 am and Bobby went off to man the booth while I waited for the delivery. Of course the delivery was late for some reason. I started getting calls from Bobby telling me we were gong to have a riot on our hands if I didn’t have them there by 11:30, which is what he had been telling everybody to come back. He even started to take cash deposits on cases of pencils ahead of time.  When I finally showed up with a pallet full of product the game was back on. As fast as we opened the boxes we were selling them. our both was a compete mess. We sold out again by the last day. We learned a ton though and made some great contacts in the education channel.

Here are some recent comments from parents and others on how the pencil is impacting kids lives. Who would have thought? We love the comments and hope to get many more. This is the stuff that makes this whole journey that much more rewarding.

COMMENTS

I bought your pencils at the NAEYC conference in Chicago and I will tell you what!  Your brilliant! 
I have been a pre-K teacher for 20 years and have always believed in teaching young children how to hold their pencils “correctly” by pinching.  Some of these young minds just can’t grasp the idea… Until now! 
With today’s pressure on early childhood educators to have these 4 and 5 year old children reading and writing before they can get “into” kindergarten, this pencil has made my job so much easier and has made it fun for my students.  Not only is it “fun” for them to use, they are totally training themselves to use other writing tools correctly!  My students have complete control over writing now, my only wish is that I had gotten a couple dozen more! 
Thanks!  I wish I would have thought of it!  LOL!
B.Howard
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Hello Pen Again.  I am an occupational therapist at Lucile Packard Children’s Hospital and I work with outpatients at our therapy center in Palo Alto.   I want to thank you for sharing the new Twist n Write pencils with our OT department, and to let you know that our supply of pencils has diminished to only 2 because we have found it to be so helpful for our patients.  The pencil has been particularly helpful to children with Down Syndrome, hand or thumb weakness, and those with poor coordination who cringe at the sight of a pencil, but are intrigued by your pencil’s unusual shape.  An 18 year old patient of mine who has had brain tumor surgery with residual weakness and hypertonia in his dominant right hand, is now able to write again with that hand because I started him using the Ergo Sof.  Now, he is writing a journal entry every day, and drawing cartoons.  I have not been able to find your products in the Office Depot stores in Mountain View or Cupertino.  We would welcome more pencil or pen products to try with our patients if you can spare them.  Are the pencils being supplied to Office Depot or are they only available through the internet?  Our parents want to know.  Thanks. J. Kitsuwa-Lowe, MA, OTR/L 

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Dear Colin, Thank you so very much for the new pencil. My son Ryan was diagnosed with ADHD in October of 2006 when he was 10. Since Ryan was in kindergarten, teachers had constantly complained because he did not hold his pencil correctly and his handwriting was very messy. This has followed him all throughout his school career to date causing him increased self-consciousness because for him writing was very laborious. In my search for knowledge of ADHD I had learned that fine motor control is affected by ADHD. Once we began medication for his ADHD his schoolwork improved but his handwriting did not because so many years of holding his pencil wrong it was second nature for him. You see because the ADHD was affecting his fine motor skills involved with his fingers and holding the pencil he was trying to focus so much on holding the pencil and trying to control his writing that it was taking away from his actual time to write.   This was causing him great frustration and anxiety so timed test that involved writing sentences and paragraphs we not being completed. Then one day I was at work and received an Office Depot catalog in the mail. As I was thumbing through it I found your pen advertised in their school supply section of the catalog.   The very day I received your pencil Ryan began using it for his summer journal and book report. He was very excited because it was very comfortable for him and as he said “I doesn’t make my hand hurt”. He loves his cool “rocket ship pen” and we do not have to really push him to do his writing because he is finding it less laborious to write. He is more relaxed when he writes now and because he does not have to focus on the position of the pencil in his hand, he is able to have the natural flow and control of the pencil. Thank you so much for this product. I will be singing your praises to everyone I know. T. Lacalamita —————————————————————————- Hi Colin,  Thank you for the sample pencils. I think that they are great.  I had success with my son using the new pencil and with several other children that I work with (and have tried the pencil with).  I find that the pencil allows the children to have a more function grip ( with less stress on the joints - especially children with low muscle tone).  When my son used the new pencil (with a good tripod grip) I noted he demonstrated more stability and increased motor control.  My older daughter thought that the new pencil was “cool” and liked writing with it.  She typically holds her pencils with a very tight grip and her hand tired easily.  She had a lighter grip on the new pencil and will probably be able to write for longer periods of time.he too wants to use the “new” pencils when school starts in September.Thanks, again for the sample pencils.  Bonnie B, PT, MAPT, DPTOccupational Therapist 

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Colin, Just wanted to drop you a quick line to tell you how you have changed our daughter life, see loves using her penagain pencil, she has told everyone that would listen, that she got the very first penagain pencil in Florida. We have recently made an appointment at the Naval Hospital to get Stephaney seen by a renowned Nero Psychologist who deals with Stephaney problems. Everyone we talk to are highly interested in you line of products for other children and adults with hand-eye and writing problems. My wife and I have purchased many of your Penagains to give out to the doctors and nurses that are involved with physical therapy and case management. Everyone that Karen and I have talked to seem highly interested in Penagins and “Twist ‘n Write Penagain”. 

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Hello, I Just wanted to say again how much Stephaney loves you Twist ‘n Write and we look forward to finding a place to buy more of them soon. S. Sparrow 

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Hi Colin, Thank you. We received the pencils this weekend. My son gave the pink one to my daughter, haha. He was using them over the holiday. He really likes them. I took one of them and sent it to the Children’s Hospital .  Nick is a special kid. He has a lot to deal with. He has brittle bone disease, Hypermobility, fibroid myalsia(in the process of being diagnosed) , and deadly allergies. The kid is a walking miracle, at least to me. If it was not for someone like you that takes great ideas and make them happen, kids like Nick wouldn’t be in school. Thanks again.

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 Hello, I am a special education teacher at Mason School’s in Oklahoma. I bought one of you pens and love it. I am trying to find a way to purchase some pen’s and pencils for my classroom, but have not been able find them in our surrounding stores. How do I order them? I only have about 20 students. Thanks for the information.

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To whom it may concern:  My name is Stacey and I teach first grade in Tucson, Arizona. I was informed of your pencils by one of the special education teachers at my school. I borrowed one from her to use with one of my own students who has great difficulty manipulating a pencil. The change in her penmanship, writing stamina, and overall attitude about writing was nearly instantaneous. Thank you so much!   Sincerely, S. Bonds

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Hello Colin, I am the parent of a young man with Down Syndrome and Autism. We have tried for many years to find a writing implement that he can use with his weak grip. We have created many different kind of items using FIMO, but this pen of yours which I saw on-line would be perfect for him. Allowing him to put one finger OVER the pen and stabilize with side fingers, giving him a strong tripod grip is genius. ——————— 

Hello, i am a mother of a special needs child who is struggling to learn to write properly and struggling with holding his pencil. Your company has come highly recommended from another family and i would like to know if it is possible for me to order a case of these for our home use? i also have a left handed child who this pen has worked wonders for!

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Hello,  I am writing in regards to a private Christian school in Wichita Falls, Texas. We have desperately looked all over town for the “twist n write pencils”. They have apparently been a huge success and are completely sold out. We would like to inquire on ordering in bulk and would appreciate some information on this item. Thanking you in advance,  S. Hunter ——————-  Dear Penagain, Your pencils (Twist’n Write) have given my most severely impaired students an opportunity to practice their writing with more independence than ever before! I need more twist’n Write pencils, though, because they seem to be sold out wherever I look for them! Please help!!!! Thank you so very much

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Hi, My son has a muscle weakness in his hands. He loves your pen. He’s only 9 years old. His teachers have had a problem with his hand grip for 4 years. He’s in 4th grade. I am trying to find the pencils so he can use them in school. His teacher is letting him use the pen for now. How soon can I get some pencils? I’m desperate. He has found something that works for him and we could use them ASAP. Hope you can help —————————- 

Hello, 

I am a special education teacher and recently purchased some of your twist and write pencils. They are working great with my cognitive and autistic students. Thanks for your help on such a great product! 

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Hello, I am an Occupational Therapist working in the school system in Toronto, Canada. I have tried one of your pens and pencils and I think they would be a fabulous addition to my ‘tool kit’. I have many students that would benefit from this product.  —————– 

Hello,  I have been hearing wonderful things about these pens. Only thing is the pencils are hard to find. Is there any way I can get a sample to see if it works for my son?? If it works well with him then I will be ordering a lot of them for school. Its easier to order from your site than to be running around all over town trying to find the. Thank you    

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Penagain Japan

 Tokyo Show Tokyo Tradesho Dinner in Tokyo with Hosts After Dinner Tokyo-Futsal captain.jpgFutsal team

Just got back from a great trip to Tokyo last week. We previously signed on a new supplier that will market and distribute the entire Penagain line of products. They kicked off the partnership at a tradeshow held at the “Tokyo Big Site” (picture above).  I was the “Featured Penagain Inventor” in the booth and was on hand to lend support to the launch of Penagain in Japan. It was kind of a surreal experience for me with a tinge of the movie “Lost in Translation”. I had an interpreter/guide that would introduce me as Mr. Colin San to VIP’s, media reps, wholesalers, and distributors as they came into the booth. I have to admit I had a great time being in a far off foreign land watching the reaction on peoples faces as they came into the booth. I think it was received very well and in the short time I have been back they have already received some large orders for distribution.  They had sold the Penagain into “Tokyu Hands” department store a few months ago for a test market, this is one of the largest retailers in Japan. They took me on a tour of the city and walked me into the store to see it displayed(above). It was cool to walk into this store and find the Penagain sitting on the shelves. I sat there for a few minutes and watched people check them out. Of course I could not resist helping demonstrate how it works with my “charades” like gestures. I think I even managed to sell a few. It was nostalgiac for me to see this little pens sitting on the shelf  on the other side of the world waiting for a new home. I sometimes reflect on that detention many years ago where “dread turned to boredom and boredom turned to daydreaming and daydreaming turned to this crazy idea for a pen”.  Our new Penagain Japan website can be found here http://penagain-japan-value.com/office.html   
 
On the last day I had some time to kill and went on the hunt to find a game of “Japanese Futsal”. This is a 5 vs.5 soccer game that is played on a much smaller field. It’s a fairly new game in Japan and seems to be growing in popularity. After what seemed like a 2 hour jog through many neigborhoods I found this “Futsal” center above. Lucky for me the receptionist spoke a little english and was able to ask one of the teams if it would be ok if I played a few games with them.  This team welcomed me with open arms and allowed me to play a number of games with them. I handed out the few Penagain’s I had and exhanged cards with the team leaders. The pictures of the team above speak a thousand words on how gracious the Japanese were to this California kid during my trip.
Arrigato
Colin San
 

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CNBC “The BIG Idea with Donny Deutsch”

On Set with Donny.. CNBC Studios Make Up Room The New ErgoSleek's Twistt N' Write Pencil Jar This is the new kids pencil version

Last week I was fortunate enough to be invited for an interview on a CNBC show called “The Big Idea with Donny Deutsch”. You can see it here http://www.youtube.com/watch?v=h8QaIiQsWB4 It was a great experience. I happened to be in New York for a tradeshow anyway so the timing worked out perfect.  They sent a limo to the Javvits center in New York to pick me up. I have to admit I felt like a pimp driving thru Manhattan in a plush town car on my way to the CNBC studios.  The whole process went pretty quick. They get you into make up and doll you up, put a Mic on you and send you into the studio.  Within 15 minutes of arriving I was engaged in a conversation on-air with Donny. He asked me some basic questions about how it all started, where the name came from, how we got into Wal-Mart etc.  I hope he shows the new chromed metal Penagain (ErgoSleek above) I gave him. I also tried to mentioned our new kids Pencil version that launches in a few weeks.  I think it went well, but I guess I’ll know for sure in a few hours.

Whats funny is that a few hours later I was at JFK boarding a plane and had an itch to scratch on my face, I looked at my hand and realized I smeared my make-up!!!!

 

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Learning to become a good supplier…

 Dubai sales Meeting Dubai Desert Safari Take from inside the Mall of Emirates Indoor Ski Resort in Dubai Dubai Ski Mascot 

 

The last few months have been a whirlwind of activity in getting all of our major retailer orders out the door. To date we are now shipping to Wal-Mart, OfficeDepot, Staples, Walgreen, CVS, Fed Ex Kinko’s, Publix, AAFES, Fred Meyer. The list keeps growing and at this point we are now focused on becoming a good supplier. I.e, don’t screw things up on these first big orders, ship on time, make sure all the barcodes are accessible to the cashiers, etc.  In other words, to quote a good friend of mine “Dont ship sh*t”.  These big retailers dont want to “Buy” problems as one of them once told me. A quick way to bankrupt your company is to lose sight of this. The dream of getting this placed in as many stores as possible to let everyone try it at least once is actually materializing before our eyes. Scary thought when it actually starts to happen.

We have also been on some major roadtrips to not only build international distribution but to visit our manufacturing operations in the Far East.  By far though the coolest place we have visited is Dubai. The trip was set up to meet all of the major distributors and wholesalers in the Middle East region. It was a real eye opener and a successful trip. Some of the pictures above detail the experience. It was strange to be in the desert and ski at a Shopping mall ski resort. To be honest, the snow was pretty good.

 

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The eternal roadshow….

Santas~New York Tree Lighting Ceremony Downtown Bentonville~Sam Walton's first store WalMart Colin Bobby.jpg  Killing time in the Airport Pittsburgh Airport- Franco Harris CVS Headquarters 

My apologies for the infrequent posts. It seems like the past few months have found us on a never ending road trip. China, New York, Pittsburgh, Orlando, Miami, Boston, Chicago,Bentonville,Providence, LA are a few of the highlights.  Some of the pictures above are from the road. With all this travel I have finally been bumped up to elite status on US Airways which means I get automatic upgrades to first class. Makes a big difference   All you can drink, eat, read, etc. Its almost relaxing at this point to sit in first class for a red eye to New York. I’ve had some of my best 3 hour naps on these trips.

Since we last left off we have now picked up CVS, Staples, OfficeMax, the Navy, and Office Depot Canada.  At this stage our goal is to secure enough financial resources to bring this company to the next level of success. We are very excited about the response so far from the market and look forward to launching the child’s “Twist N’ Write and Ergo-Sleek version next month.The best thing we can do now is to master the accounts we have built up, service them well and expand our presence in the stores. The idea is not to spread ourselves to thin and risk losing any of these major players we have on board.

We were lucky enough to get some great press these past few weeks. The biggest was another spread in the Wall Street Journal. The story is to long to post so the link is here. We were told the picture was one of the biggest ever done for a feature story in the Journals history. http://www.startupjournal.com/columnists/enterprise/20061114-bounds.html

 We were also fortunate to get this nice story from Mike Cassidy from the San Jose Mercury News.

Cassidy: Modest creator of PenAgain enjoys success

By Mike Cassidy
Mercury News Columnist

When I wrote on my blog that Colin Roche, the inventor of the PenAgain, probably wouldn’t return my calls these days, he did.

Return my call. I was stunned.

This is the PenAgain, people, the wacky wishbone-shaped ballpoint sweeping the globe and igniting a writing revolution. I couldn’t imagine that the rebel Roche would have time to talk to me.

I hope I don’t sound like I’m making fun. I did that once, and I’m writing now to say I was wrong.

“I don’t remember it as bad as you wrote it,'’ Roche, who grew up in Palo Alto, says of my blog post about our first encounter, www.mercextra

.com/blogs/cassidy/2006/11/13/

i-know-how-to-pick-em/.

It must have been three or four years ago that Roche wrote to me suggesting a column about his ergonomically correct and aesthetically challenged ballpoint pen. I took one look at the homely thing. I considered the too-cute tale about how he invented it during detention at Palo Alto High School. I took a pass.

PenAgain a hit

No way was a freaky pen going anywhere, I figured. And the high school detention story? What do I look like? Somebody who would believe that Internet powerhouse eBay started because Pierre Omidyar’s girlfriend needed a way to build her Pez dispenser collection?

But now the PenAgain is suddenly everywhere. Wal-Mart is carrying it. Walgreens is ordering them by the truck load. The things are in Office Depot. They’ve been featured on local and national television news and the Wall Street Journal, with a circulation of 2 million, has adopted the company for a series on the trajectory of a small business.

“Since that story broke,'’ Roche says, “it’s been absolutely insane.'’

He says the company has signed up 8,000 more stores as customers since the Journal featured the PenAgain earlier this month.

So, maybe he had a pretty good story after all. But Roche, who lives in San Mateo with his wife and two kids, is a classy guy. He didn’t return my call to be cranky or gloat.

Making over the pen

He can see that a guy who says he’s changing the face of writing might seem a little odd. He can really see it, because now that he and company co-founder Bobby Ronsse are considered the guys who came out of nowhere with the hot new thing, they get calls from all sorts of dreamers.

“It’s kind of flattering,'’ Roche says, “but at the same time, you go, `Man.’ ‘’ As in, man, that’s stupid.

Roche is proof that not everything invented in Silicon Valley is high-tech. With everyone looking forward, he says, maybe there’s an advantage to looking back at old technology that could use a makeover.

It’s not a widely held belief in the valley. It was lonely early on, hanging around with the other valley inventors and entrepreneurs. He’d go to the schmooze fests where everybody’s trying to connect with a business mind or start-up capital or both.

“I wouldn’t say I got laughed at, but I got a lot of interesting looks,'’ he says. “There’d be a Stanford Ph.D. who’d come up with a new way to synthesize DNA, and I’d whip out — at the time I only had a prototype — this funky-looking pen.'’

But now? Now Pacific Writing Instruments, as the men call their company, is getting orders faster than they can fill them. And recently, a would-be investor sent them a check for $100,000 — think of it as an interest-free loan, he said.

Roche swears it’s true. He swears the detention story is true, too, though he acknowledges it could use some embellishment. Seems he landed in detention because he’d accumulated too many tardies. Boring.

“I need to think of something else.'’

When he does, I’m all ears.


Read Mike Cassidy’s Loose Ends blog (www.mercextra.com/blogs/ cassidy). Contact him at mcassidy@mercurynews.com or (408) 920-5536.

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Point of no return…..

 Hong Kong at Night China China ErgoSleek Penagain Childs Pencil Version.  Wal-Mart Headquarters Wal-Mart Christmas display

So we finally made it to the point of no return. Its a strange feeling to finally be here. We are very excited yet humbled by the many challenges we see ahead of us. We have many balls in the air at the given moment. These are all huge opportunities that if managed right can lead us to the “promised land”.  The flip side to this is that if any one of these balls falls or goes sideways on us it can have a major impact on our efficiency as a business, which just happens to be our main asset. To date we are now in Wal-Mart, Walgreens and OfficeDepot along with about 5,000 independent retailers. As far as we can tell it looks like most of the other big players will be on board in 07′.  So far so good, if they all hit we are looking at some 50,000 stores in the US alone.  Its a good problem to have yet you still have to look at it with some degree of worry. 

Some recent updates.

We just got back from China a few weeks ago where we finalized the details of starting a joint venture with our factory. This is a big step for Bobby and I. This will allow us to apply what we have learned these past few years to grow another brand in conjunction with Penagain. The picture above was taken in Hong Kong harbor just after we concluded the details of the company’s charter.

We have also been busy getting our higher end metal Penagain ready to launch. It will be called the “ErgoSleek” (picture above) and will made in a unique metal body with a high gloss finish. It will also have soft “gel” pads where your fingers rest for added comfort.  At best we hope to have this available in limited quantities by Dec. 1 on our website. We will then be pushing this into our independent retail channel the beginning of the year. 

The final work on the childs pencil version is almost done and we hope the finished product will also be available by December. We will be calling it the “Twist N’ Write”.  They will be sold in a multi-pack of 5 pencils, all in #2 lead. The image above is a sample of the packaging. We are open to suggestions.

The last two pictures from above are from our visit to Wal-Mart headquarters in good ol’ Bentonville, Arkansas. They will be carrying the above holiday display in 800 stores.  Hits stores end of November.

 

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On the set of Desperate Housewives…

Mario Lopez Mario Lopez and some pen salesman Desperater Housewives benefit.jpg That 70's Show  Gift bag tent  on set of  Future Penagain Spokesmodel George Lopez Signing Autograph with PenAgain Marker George Lopez  Gift Tent Caterers on the set of Desperate Housewives Depserate Housewives shot.jpg Star-Desperate Housewives.JPG 

http://www.flickr.com/photos/penagain/

We were invited to the set of Desperate Housewives for a Cancer benefit thrown by Eva Langoria. We were given an area to hand out PenAgains to the celebrities and schmooze with the industry execs.  Aside from an interesting experience, we were glad that some of the stars picked up on our marker as being a great fit for autographs.  Carlos Mencia from “Mind of Mencia” loved it, actually got downright giddy about it because he was just about to go on tour and said he would be doing about 5,000 autographs a month. George Lopez dug it as well.  Can’t say to much about Jimmy Smits though. Acted like he was the Pope or something with his entourage. What an eye opener to how some of these ego’s can be in Tinsel town. 

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Scored some credibility from About.com

About.com put the Penagain thru its paces and thankfully for us it came out with flying colors. Ergonomics professional Chris Adams reviewed the Penagain. He gave it 5 out of 5 stars and had some interesting things to say about the design. Our thanks go out to him and his team for helping get the word out.  The excerpt I liked the most is…

“If this would have hit the market before the advent of personal computers we would have probably named a holiday after it.”

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CNBC

This past week CNBC ran a pretty detailed feature on the Penagain. The link is below along with another segment that ran May 30th. Have a great 4th of July Holiday.

CNBC “On the Money” June 28th

http://www.penagain.com/video_public/OTM_NSF71122_02.wmv

CNBC “Morning Call” May 30th.

http://www.penagain.com/video_public/MC_NSF71122_01.wmv   

 

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Send a Picture

Brandi Chastain  Storm Trooper Pic  Blog Pic Inventors Club.jpg  Blog Pic Heathrow.jpg  binney smith.jpg  Blog Pic Colin1.jpg

We decided it would be cool to get some pictures of people using the Penagain in action to post on the site. So heres the deal; we will send out a free Ergo marker or highlighter to anyone that sends in a picture of themselves using a Penagain. The more creative the better.  Just send an email with attached picture to colinroche@penagain.com with your return address. The above pictures are a few to kick it off. From left to right–>Brandi Chastain holding the Penagain. Storm Trooper guy with Silver Ergo-Sof Penagain. Mt. View,Ca Elementary School Inventors Club. Websters Pen shop in Heathrow Airport with Penagains at the counter. Penagain Booth Frankfurt, Germany. Penagain Shipping Dept.

Why might you ask did we decide to do this? I have always been a fan of walking into those restaurants that have pictures of people on the wall wearing the restaurant sweatshirt or t-shirt in far off places like Angkor Wat or Antartica. Seems like a good marketing tactic and makes it kind of fun at the same time. Having said that I also thought it would be a good way to see if anyone really reads this blog. 

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